• West Jordan, UT, USA
  • $14
  • Hourly
  • Full Time

Medical, dental, 401K, Paid Time Off

Job Status:


Full-Time, 40 hours a week.

Available Schedules:

  • 6:45 am 3:30 pm
  • 7:15 am 4:00 pm
  • 8:15 am 5:00 pm


Job Description:


Do you enjoy working with your friends and helping people? How about at a company that cares passionately about their employees and community that offers lots of growth opportunities? If so, SnugZ is the right place for you!


SnugZ USA had humble beginnings but has since grown to over 500 employees and is recognized as an industry leader in the manufacturing of lanyards, eyewear retainers, health & beauty products and leather goods in the promotional products industry.


We are currently looking for responsible, friendly, and skilled Customer Care Specialists to work on our rapidly growing Customer Service team. You will be focusing mostly on in-bound phone calls and emails, out-bound contact is generally only needed on follow-up tasks.


Essential Duties and Responsibilities:


  • Experience with Microsoft Office programs.
  • Knowledge of and experience with the Microsoft Windows 10 operating system.
  • Experience with helping customers on the phone and via email.
  • Excellent customer service skills.



Education and/or Experience:


  • High school diploma or GED.
  • One year of Customer Service experience.
  • Customer experience centric.
  • Eagerness to learn.
  • Enthusiastic and positive attitude.

We pride ourselves on hiring top talent and provide the following benefits and more:   


Well defined career paths.

  • Medical, Dental, and Vision benefits after 90 days.
  • Company paid Life and AD&D Insurance after 90 days.
  • Holiday pay and paid time off after 90 days.
  • Wellness Programs, fun company activities, employee discounts on our products, and much more!



Our Team

At SnugZ USA we strive to seek out the best candidates for every position. We know that every person plays a vital role in our success all the way from our CEO, to our Sales Executives, Managers, Order Entry Representatives, and Customer Care Specialists. This is why we try to focus on a team-centered and collaborative work environment.


Career Paths

Attracting the best candidates in any field requires a commitment to job satisfaction. We know that our success depends on our team loving their jobs!


At SnugZ USA our employees; number one, know they are invaluable to the team, customer and company. Second, they are passionate and enjoy a challenging and rewarding career path. Our management works hard to arm them with the tools they need to succeed. Add to that a fun work culture and spectacular office, and SnugZ USA a pretty amazing place to work.

Full Job Description
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